As usual, please note any views are my own, not those of my employer, party, council, trade union etc. Any examples used here are specifically not taken from my professional life unless specifically identified.
Why I believe in clinical commissioning
Effective clinical commissioning is vital to delivering the best healthcare. Clinicians on the ground have knowledge, experience and a perspective that office-based policy makers, managers or administrators can’t. The same could be said of non-clinical support staff on the ground. Clinicians have been integral to almost all the main improvements delivering better health care, and many of the biggest cock-ups (such as NPfIT) have come when service improvements are driven forward that don’t have the effect on the ground the DH or McKinsey would expect. Good commissioning needs effective clinical involvement (as recognised by World Class Commissioning) and good provision needs effective clinical leadership (as immediately obvious on a high-performing ward or top-class GP practice). Good commissioning and effective services also demand effective managers, administrators, support services and technical people. Partly because were clinicians to manage the NHS they would have to spend less time with patients, and thus reduce the unique benefit they bring to leading health care, but because management, finance, system design, public involvement or analysis are skills that are both necessary and specialist, things that can take years to learn how to do properly – not something that can be learnt in the necessary depth in a short training course or an NAPC briefing. The third leg of our tripod of developing effective health care is patient and carer involvement, in which the NHS as a whole has a very mixed record. Look through the Health Service Journal, Nursing Times, GP or Pulse at the examples of best practice, the newly commissioned services or redesigns. Those wonderful services that get highlighted are almost always there because committed clinicians are working hand-in-hand with those derided as managers and pen-pushers, combining vision, drive, capacity and know-how, and in doing so improve patient outcomes and experience.
Why the Health and Social Care Bill scares me
Much of the Health and Social Care Bill can be summed up in two ideological prongs – structural reform to abolish PCTs and SHAs under the guise of clinical commission, and the consolidation of the market within the NHS under the guise of patient choice. As legislation and guidance has been brought forward the DH and the Listening Exercise have whittled away many of the most exciting things about GP-led commissioning – the local focus and innovation. At the same time, the particular form of clinical commissioning proposed has worrying issues around conflict of interest and political accountability. The Government seems to have stumbled into a clinical commissioning approach that doesn’t address the barriers to successful GP led commissioning I outlined in May:
- Centralised powers
- Finance
- Competition rather than co-operation
- Bureaucracy
- Lack of management resource
- A political ‘blame game’
GPs and other primary care clinicians are the logical people to provide clinical leadership for a whole patient approach. Specialists have the clear expertise to develop services and pathways for particular conditions – but it is the GP, practice nurse and the patient themselves that can understand the needs and the health system for patients with more than one condition at a time.
Yes – I’m a passionate believer in effective clinical leadership of commissioning, and I believe Mr Lansley needs to drop the Bill to save it.
Why does clinical commissioning need saving?
Of the Bill’s two main strands the Government has seemed more willing to sacrifice key elements of clinical commissioning in order to protect the second prong of promoting marketisation of the NHS. This marketisation may or may not be ‘the thin end of the wedge’ with regards to privatisation, but it will make massive changes to the way health is delivered and potentially disrupt our trust in our clinicians. For some there is an ideological opposition to making profit out of the provision of health care (although there are tens of thousands of suppliers to the NHS that make profit – and have been for decades). Others are worried about the destabilising effect of competition on local health services, particularly the knock on consequences of stripping services from hospitals, others on the risk competition poses to integration of care, or those who see the ‘devil in the detail’ of the actual methods used to effect competition. In practical terms there are powerful arguments that markets in health are potentially damaging. While patients (and carers) do want more choice the NHS is popular the public do have a devotion to the NHS and are skeptical of changes that could undermine it, or their local hospital.
A combination of concern over marketisation (particularly from the Royal Colleges and BMA) and worry over the unresolved issues around conflict of interest and the political accountability of CCGs leaves the Bill at risk from Lord Owens proposals that the House of Lords should give the Bill thorough scrutiny such radical changes deserve, even if that disrupts the timetables needed to pass it. If the Bill doesn’t reach the statute books there will be utter confusion in the management of the health service, a continuing ‘brain drain’ from commissioning and a lot of hacked off clinicians. If the Bill passes as-is the NHS embarks on some of its riskiest reforms ever, a continuing ‘brain drain’ from commissioning and even more hacked off clinicians. On top of that with such fundamental reforms rammed through without Labour support, or a full degree of scrutiny, why wouldn’t any new Labour Government bring in a whole load of new structural changes?
How can effective clincial commissioning be saved?
Andy Burnham, the shadow health secretary has offered Andrew Lansley a deal. It is an offer that has attracted criticism from some in the Labour party. Burnham has offered that if the Government drop the Bill, Labour will offer support to make sure that an enduring framework for delivering clinically-led commissioning within the existing legislation can be agreed and put into effect quickly.
If Mr Lansley takes Labour at its word and decides delivering enduring clinically led commissioning is more important than trying to push through marketisation, there is a chance to develop consensus and create systems that will be given the time to work, and without the delays potentially falling out of Lords votes.
Summary – Ditch the Bill to build good commissioning
I love the NHS – I rely on it for my healthcare, so does my family, and without the specialist neurosurgery unit and ICU at Hull my mum would have died when I was just 21. I know if I’m ill I’m not going to have to re-mortgage my house to pay the bills (even re-mortgaging wouldn’t have paid for my mum’s surgery). I know that if my GP says I need to be referred to hospital, or a consultant that I need a CT scan, it is because that is their best belief. When I go to the vets there is always a (tiny) suspicion that my cat ends up with particular drugs because that’s what pays the vet. I don’t want an NHS where I have even the tiniest suspicion that I’m getting care I don’t need, or denied care I do because of money.
I chose to work in the NHS because I believe in it – just like hundreds of thousands of clinicians, managers, support staff and volunteers. There is something special that makes it more than just a big pot of money and a little blue logo. The NHS has an ethos and is stronger because of a history of co-operation. If I see good practice somewhere else I will ask how to replicate it and will happily share my good practice with other NHS colleagues – it is in the interest of patient and taxpayer. A few years down the line, those people could be competitors, not part of the NHS family. It would still be in the patients and the taxpayers interest to co-operate, but working with competitors could cost contracts and jobs. I chose to work in the NHS because it was an incredibly complex organisation dedicated to improving things for patients, not having to rely on getting one over on competitors.
I love the NHS. So does Mr Lansley. And Mr Burnham. Labour’s offer gives a way out. Take it. Please. Get clinical commissioning sorted now, bring back your proposals for marketisation next year with time for proper scrutiny. Give the NHS the direction and stability it needs to concentrate on meeting the £20bn QIPP challenge, rather than risk paralysis through uncertainty.
Andrew Lansley – it is now the time to be an unusual politician and do something amazing as Health Secretary – put off your marketisation proposals for just a single year to establish a form of clinical commissioning that will work, and that will last. Recognise that clinical leadership will save more lives this year than an NHS market would. Perhaps the politics are all wrong – but the NHS is a matter of life-and-death.